Zeleris Tracking

Company Overview

Zeleris, formally known as Telefónica Servicios Integrales de Distribución S.A.U., is a leading logistics and distribution company operating in Spain and internationally. The company is a subsidiary of the Telefónica Group and was founded in 1999 under the Aeris brand in Madrid. Originally established to meet the growing demand for logistics services from e-commerce businesses, the company later rebranded to Zeleris and expanded its scope significantly. Today, Zeleris employs more than 1,200 professionals and has over 25 years of experience as a reference logistics provider. The company’s registered office is at C/ Gran Vía 28, 28013 Madrid, Spain, with operational facilities at Avda. Ronda del Sur 1, Polígono Industrial Los Almendros, Torrejón de Ardoz, Madrid 28850. Zeleris serves a wide range of sectors including e-commerce, publishing, parapharmacy, textiles, telecommunications, and consumer electronics. Every shipment handled by Zeleris receives a unique tracking number at the time of dispatch. This number is the primary reference used for Zeleris tracking from the origin point to the final delivery destination. Customers can monitor their shipment status through the official website at zeleris.com using the tracking number provided. Zeleris is reachable at (+34) 91 707 40 01 and 900 100 136, Monday to Friday from 9:00 to 19:00.

Role in Logistics Visibility

Zeleris physically moves national and international shipments through its distribution network across Spain and to international destinations. The company manages transport, logistics, wholesale device distribution, and after-sales technical support services for individual and business customers. Shipments are scanned and logged at key transit points throughout the national and international delivery journey. These scan events update the Zeleris tracking status in real time for each active shipment. Zeleris provides this status data to customers through its online tracking portal at zeleris.com. Their role covers the complete movement of goods from collection at origin to final delivery at the customer’s address. The company’s network includes main city platforms as well as sub-platforms in Asturias, the Balearic Islands, Coruña, Murcia, Tarragona, and Toledo. WIFI terminal technology and mechanized production processes ensure accurate and efficient tracking events across all distribution centres.

Zeleris Tracking Capabilities

Zeleris tracking allows customers to monitor their shipment from the moment it is collected and entered into the Zeleris system. Customers enter their Zeleris tracking number on the official website at zeleris.com to view the current shipment status. The tracking page displays the shipment’s current location and the latest transit event with a timestamp. The history shows all previous scan events from the origin point to the current status in the delivery chain. An estimated delivery date is provided based on the service type and destination. Zeleris tracking English language support is available for international customers using the Zeleris website. Zeleris tracking Spain covers all domestic shipments moving through the company’s national distribution network. International customers can use Zeleris tracking international to monitor cross-border shipments dispatched from Spain to worldwide destinations.

Zeleris Tracking Number and International Shipments

Zeleris tracking number is issued at the time of booking or collection and shared with the sender via confirmation notification. This number is the unique identifier used for all tracking, status, and customer care queries related to that shipment. Zeleris tracking international covers shipments dispatched from major Spanish cities to destinations worldwide. The company has facilitated over 900,000 shipments from Spain to international destinations across its operational history. Zeleris DHL tracking refers to cases where Zeleris coordinates with DHL for international shipment segments beyond Zeleris’s direct operational reach. Customers tracking Zeleris DHL shipments may need to use the DHL tracking platform with the sub-tracking number provided in the Zeleris dispatch notification. Packlink tracking, GLS tracking, and SGEL tracking are separate courier platforms and should not be used for shipments booked directly through Zeleris. Customers with a Zeleris tracking number should always use the zeleris.com portal for accurate status information.

Zeleris History and Milestones

Zeleris was born in 1999 as a wholly owned subsidiary of Telefónica SA under the Aeris brand in Madrid. The company was established to address the growing demand for logistics services driven by the rise of e-commerce in Spain. In 2000, the company changed its name to Zeleris and secured the integrated logistics contract for Telefónica Móviles, marking a major expansion. International operations began with weekly shipments to Portugal as part of supporting the Telefónica Group’s clients across borders. The company obtained ISO 9001 certification confirming its quality management and ability to meet specific customer service needs. ISO 14001 environmental certification followed, reflecting Zeleris’s commitment to environmental responsibility and effective facilities management. New sub-platforms were opened in Asturias, the Balearic Islands, Coruña, Murcia, Tarragona, and Toledo to extend coverage beyond major cities. In 2020, the pandemic brought new challenges but Zeleris continued serving customers and adapting its operations to meet increased demand. New facilities were opened in Torrejón de Ardoz with a Technical Support Service launched alongside the expanded operations. The circular economy initiative was introduced to give electronic devices a second life, reinforcing Zeleris’s sustainability commitment.

Zeleris Services and Sector Coverage

Zeleris provides national and international transport services for individuals and businesses across Spain and internationally. Logistics services cover warehousing, order management, and distribution for e-commerce, retail, and industrial customers. Wholesale device distribution creates connections between manufacturers, distributors, and end customers across the electronics and telecommunications sector. After-sales technical support services and SVAS for electronic devices are available through the Technical Support Service launched at Torrejón de Ardoz. The company serves customers across e-commerce, publishing, parapharmacy, textiles, telecommunications, and consumer electronics sectors. Zeleris is the reference logistics provider for the Telefónica Group and has served the group for over 20 years. The personalized service model and competitive pricing make Zeleris a preferred logistics partner for businesses of all sizes operating in Spain.

Zeleris Values and Quality Standards

Zeleris operates according to four core principles that guide all customer interactions and internal operations. Service is provided with care and diligence with the goal of genuinely helping and satisfying every customer. Commitment means that Zeleris adapts to each customer’s unique needs regardless of the complexity of the logistics requirement. Responsibility reflects the company’s awareness of its obligations to customers, employees, suppliers, the state, and society. Teamwork drives collaboration and cooperation across Zeleris’s 1,200+ employees to deliver consistent quality service. ISO 9001 certification confirms the company’s quality management system and ability to meet specific customer service requirements. ISO 14001 certification demonstrates Zeleris’s effective approach to environmental management and sustainability across its facilities.

Multi-Carrier Tracking Comparison

Zeleris is a dedicated national and international distribution carrier operating its own tracking system for shipments within its network. DHL tracking covers packages shipped directly through DHL’s own carrier network and is separate from Zeleris. UPS tracking is also a separate platform for shipments handled by UPS and cannot be used for Zeleris consignments. Packlink tracking, GLS tracking, and SGEL tracking each cover their respective carrier networks independently. 17track is a multi-carrier aggregator platform that may support Zeleris tracking numbers alongside other carriers in one interface. Zero tracking Pakistan, zero tracking order, and zero parcel tracking refer to completely unrelated services and platforms. Customers with a Zeleris tracking number should use the official zeleris.com tracking page for accurate and up-to-date delivery status.

Business Applications for Companies and Individuals

E-commerce businesses in Spain use Zeleris for last-mile delivery of customer orders across the national distribution network. International sellers use Zeleris’s cross-border shipment services to reach customers in destinations worldwide from Spanish dispatch points. Telecommunications companies use Zeleris for device distribution, reverse logistics, and after-sales technical support through the SAT service. Publishing and parapharmacy businesses use Zeleris for reliable and timely distribution of books, healthcare products, and specialty goods. Individual customers use the Zeleris national transport service for personal parcel delivery across Spain and to international destinations. Customer service teams in businesses use the Zeleris tracking portal to monitor outbound shipments and respond to client delivery inquiries. Companies evaluating logistics partners can review Zeleris’s 25-year track record, ISO certifications, and Telefónica Group association as indicators of service reliability and compliance.

Contact

• Registered Office: C/ Gran Vía 28, 28013 Madrid, Spain
• Operational Facility: Avda. Ronda del Sur 1, Pol. Industrial Los Almendros, Torrejón de Ardoz, Madrid 28850, Spain
• Phone: (+34) 91 707 40 01 / 900 100 136
• Email: [email protected]
• Support Hours: Monday to Friday, 9:00 to 19:00
• Website: zeleris.com