Colissimo Tracking

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Tracking Services
Colissimo operates a parcel tracing system under La Poste’s infrastructure, enabling users to follow domestic and cross-border shipments. The platform consolidates updates from carriers like DPD, PostNL, or Chronopost into a single interface. Customers trace items using unique identifiers formatted for regional specifications, such as France’s 13-character codes or UK-specific sequences. Automated scans from sorting centers populate timelines, offering visibility into delivery progression. Multilingual interfaces cater to users in Croatia, Germany, Portugal, and elsewhere. Businesses monitor multiple carriers through unified dashboards, reducing the need for separate carrier portals.

Shipping partners integrate this tool into websites via APIs for direct customer access. Algorithms detect anomalies, triggering alerts for delayed or redirected packages. Exporters compare transit durations across carriers using historical performance data. The system validates addresses automatically, minimizing routing errors during label creation. Users retrieve updates without creating accounts, simplifying access for infrequent senders.

International Coverage
The service supports cross-border tracking across 200+ destinations, translating updates into local languages. Partnerships with national postal networks enable end-to-end visibility for intra-Europe shipments. Recipients in the Netherlands view Dutch-language reports, while German users receive localized notifications. Regional hubs input scan data, ensuring consistency for multinational supply chains. Retailers analyze country-specific delivery trends to optimize carrier selection. Customs clearance milestones appear alongside standard transit events, aiding compliance checks.

Third-party logistics firms embed the tracker into inventory management systems for centralized oversight. A shared API structure lets developers synchronize data with HP supply chain tools or e-commerce platforms. Dynamic mapping pinpoints delayed routes, helping teams reroute high-priority shipments.

Company Information

  • Company Address (Head Office / Publisher of Site): 9 rue du Colonel Pierre Avia, 75015 Paris, France
  • Phone Number (Corporate Customer Service): 0 825 878 888 (€0.20/min + call charge), available Monday to Friday from 8 am to 6 pm
  • Email Address (General Inquiries): [email protected]