La Poste Tracking
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La Poste Tracking & International Carrier Queries
To track shipments sent through La Poste or its partner carriers, users input unique identifiers on relevant platforms. For domestic French parcels, La Poste’s website provides updates via Colissimo codes. International shipments involving carriers like DHL or DPD may require switching to those providers’ tracking portals once parcels cross borders.
La Poste-DHL Collaboration
When a shipment transitions from La Poste to DHL (e.g., for German deliveries), the tracking number often remains valid on DHL’s platform. Users in Germany, Austria, or Morocco should check both La Poste’s international page and DHL’s site for cross-border updates. Example codes typically include letters and digits (e.g., AB123456789FR).
Common Issues & Solutions
If a tracking number fails to return results, verify its format matches the service used (Colissimo, Recommandé, or Delivengo). Delivengo, specific to Morocco, uses separate identifiers. For persistent errors, contact La Poste’s support team directly through their official channels.
Key Tracking Links
Phone number:
- Domestic (France): 3631 (available Monday–Friday, 8:30 AM–7:00 PM; Saturday, 8:30 AM–1:00 PM)
- International: +33 810 821 821 (available Monday–Friday, 8:00 AM–6:00 PM; €0.06/min + call cost)
Email address:
- General inquiries: [email protected]
- Legal matters: [email protected]
Company address:
- La Poste Headquarters
9 Rue du Colonel Pierre Avia
75015 Paris, France
Regional Considerations
French, German, and Moroccan users must select country-specific portals for accuracy. La Poste’s tools unify data from partners like Deutsche Post or Delivengo but redirect tracking to partner systems when logistics transfer occurs. Always confirm the final carrier for cross-border parcels.