Hellenic Post Tracking

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Company Overview

A national postal service provider facilitates cross-border shipping through collaborative agreements with global carriers. They manage parcel identification systems that align with international standards, enabling senders to trace items across regions. Clients input reference codes into an online portal to retrieve updates from various transport networks. The organization synchronizes data from partner carriers, fostering transparency as shipments move through hubs. Businesses embed tracking widgets into internal dashboards for unified oversight without proprietary software dependencies.

Exporters adjust delivery preferences or address discrepancies via modular tools integrated with customs databases. Administrators filter statuses by date, location, or service tier to audit transit histories. Third-party platforms access encrypted shipment APIs for cases like payment verification or warranty activations. Engineers refine parsing algorithms to decode disparate carrier formats into standardized outputs. Local retailers use bulk-upload features to monitor seasonal dispatches during peak periods.

Services
Users submit consignment numbers to a web portal, which retrieves real-time progress from origin to destination countries. The interface converts multilingual carrier updates into a consistent language preset by the account holder. Automated timestamps catalog each handoff between logistics partners for compliance audits. Importers configure notifications for milestones like port arrivals or clearance approvals. Geofencing tools trigger alerts if parcels deviate from predefined corridors.

Report builders aggregate costs, taxes, or delays across carriers for quarterly reviews. A document hub centralizes digital certificates, invoices, and insurance proofs linked to each shipment. Developers test API endpoints against regional postal regulations before full integration. Subscription tiers scale with features like multi-user access or priority support. Shipping agents resolve exceptions via a ticket system that references historical tracking logs.

Contact

Customer Service Phone Numbers:

  • From landline (Greece): 800 11 82 000
  • From mobile (Greece): 212 0000 800

ELTA Courier Contact Phone (Athens Parcel Division):

  • 210 607 3000

Email Address:

Head Office Address:
Apellou 1
101 88 Athens
Greece

ELTA Courier Office Address:
Mesogeion Avenue 395
153 43 Aghia Paraskevi
Greece

Tracking portal: https://itemsearch.elta.gr/en-GB/