Zalando Tracking
Enter your Tracking Number and click the button
Zalando Tracking
Customers access order details by logging into “Mein Konto” and selecting “Meine Bestellungen.” The system displays current shipment statuses, including packaging or transit phases. Users enter a “Bestellnummer” or tracking number to retrieve real-time updates for specific purchases. In Germany, Italy, or Ireland, the interface shares data from carriers like GLS, Hermes, or UPS.
Delays during packaging or delivery appear alongside estimated resolution timelines. Return processes synchronize with the same interface, simplifying retouren management. Third-party logistics partners transmit updates directly to Zalando’s portal, reducing manual follow-ups with Kundenservice. Delivery timelines reflect carrier-specific historical data, aiding future purchase decisions. For unresolved issues, the FAQ section clarifies common tracking scenarios.
Contact
Phone: 0800 298 531 (kostenlos aus dem Festnetz der TAAG)
Email: [email protected]
Company Address: Valeska‑Gert‑Straße 5, 10243 Berlin, Deutschland
Returns Address:
Zalando SE
Paketfach Zalando 1
8405 Kalsdorf, Österreich